Terms
These terms apply to bookings, gift cards and products purchased on chuyoga.com. Nothing in these terms excludes, restricts or modifies your rights under the Australian Consumer Law or any other law that can't be excluded.
Courses, classes, workshops and retreats
Your place is confirmed once payment completes and you receive a confirmation email. Courses are booked as a whole series. Places are limited and allocated in order of payment. Prices are in Australian dollars and include GST where applicable.
Joining online
Where a course can be joined online, we'll email your joining link before the first session. Please keep the link to yourself, and join from a quiet, private space.
Applications and waitlists
Some courses, such as Habit Creation Sessions, run once enough people apply. Applying or joining a waitlist doesn't commit you to anything and isn't a booking; we'll contact you with dates, location and payment details when a group is confirmed.
Promotion codes
The student code (50% off Foundations of Meditation) is for current students. We send it by email once we've seen proof of enrolment, and it's for your own use only. Codes can't be combined and have no cash value.
Pay-as-you-can classes
Our community class is pay as you can: there's a suggested amount and a minimum, and you choose what you can pay. It's a payment for the class, not a gift to a charity, and it isn't tax-deductible.
Changes and cancellations
If you need to change or cancel, contact us at info@chuyoga.com as early as possible and we'll do our best to help. If we cancel a class or course, we'll email you and refund what you paid in full (and put any gift card amount back on the card), or move you to another date if you'd prefer.
Your health
Yoga, breathwork and meditation are physical and mental practices. Please tell your teacher about any injuries, pregnancy or health conditions (you can reply to your confirmation email), practise within your own limits, and check with a health practitioner if you're unsure whether a practice is right for you. Our classes and resources are educational and are not a substitute for medical advice.
Digital products
Digital products (such as course resources) are sold by Chu Yoga. Payments are processed securely by Stripe; prices are in Australian dollars and your receipt is emailed to you.
- Delivery: after payment you'll receive a private library link by email. It works for 365 days and allows up to 25 downloads — please save your files.
- Licence: products are for your personal, non-commercial use. Please don't share, resell or republish them, in whole or part, or share your library link.
- Refunds: because digital products are delivered instantly, we don't offer refunds for change of mind. If a product is faulty, not as described, or you can't access it, contact us and we'll fix it or refund you. This doesn't affect your rights under the Australian Consumer Law or the consumer laws of your country.
- Recipes and dietary information are shared for general interest. Check ingredients against any allergies or dietary needs, and seek professional advice for medical conditions.
Printed books
When printed editions are available, shipping costs and estimated delivery times are shown at checkout. If your book arrives damaged or doesn't arrive, contact us and we'll replace or refund it.
Gift cards
E-gift cards are valid for 3 years from purchase; the expiry date is shown on the card. Enter the code when you book a class, course, workshop or retreat, and it pays for as much of the booking as its balance covers. Any remaining balance stays on the card for your next booking until it expires; nothing is forfeited. You can check the balance at chuyoga.com/gift-cards/balance. There are no fees after purchase. Gift cards can't be exchanged for cash or used in the shop. If a booking paid with a gift card is refunded or we cancel it, the amount goes back on the card.
Contact
Chu Yoga · info@chuyoga.com